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Airlines & Airports

 January 03, 2014
Garuda Indonesia Enhances Frequent Flyer Programme

 Indonesia's national carrier, Garuda Indonesia, has expanded its passenger rewards programme - Garuda Frequent Flyer (GFF) - to incorporate buy mileage, buy to extend mileage and buy to maintain tier options.

Passengers can now buy miles, extend the expiry of miles and maintain their GFF tier while continuing to earn substantial points when flying with Garuda Indonesia and its partner airlines, hotels and tour operators.

Garuda Indonesia's loyalty programme rewards passengers generously with miles and exclusive benefits such as special check-in counters, additional baggage allowances, priority booking and access to airline lounges*.

"We are currently revamping our GFF programme and these additional options are part of the first phase as we look to enhance the benefits to our customers. In Singapore, we have also expanded our agreement with Citibank. Passengers who are also Citibank Visa or American Express credit card holders are now able to redeem GFF miles from their credit card reward points," said Sentot Mujiono, Vice President, Region Southeast Asia, Garuda Indonesia.

Garuda Indonesia has also recently enhanced partnership agreements with several travel and tourism operators, including a new frequent traveller programme with Swiss Belhotel and a new code share agreement with Indian airline, Jet Airways.

Following Garuda Indonesia's recent cooperation with Air France and KLM, GFF members will now be able to earn GFF Mileage when flying with two of Europe's most renowned airlines.

*These member benefits depend on the level of Frequent Flyer status. Lounge access and special check-in counters are only available in Indonesia.

Garuda Indonesia

Garuda Indonesia is the national flag carrier of Indonesia operating 131 aircraft to serve 39 domestic destinations and 20 international destinations across Asia, the Middle East, Australia, and Europe, out of its four hubs in Indonesia, namely Jakarta, Denpasar, Makassar, and Medan. In July 2009, the airline unveiled a new aircraft fleet, new in-flight product, new service concept and a fresh corporate identity to mark the start of its transformation into one of Asia's most successful and profitable airlines. Garuda Indonesia received its IATA Operational Safety Audit (IOSA) certification in May 2008, recognising that the airline is fully compliant with global best-practice standards for flight operations, aircraft maintenance and safety management systems. In December 2009, the airline was also upgraded to a four-star rating by Skytrax, the global benchmark for airline service standards, confirming the improvement in its front-line product and service quality.