Advertising and Marketing Opportunities with Odyssey Media Group

Airlines & Airports

 September 01, 2015
Fiji Airways Announces Online Check-In and Extra Legroom Seat Purchase

 Fiji Airways has further enhanced its customer offerings with the introduction of an online check-in feature, now available on all international flights [1] and the ability to purchase seats with extra legroom, now available on select international flights.

The new check-in service enables customers to conveniently check-in at using a simple user-friendly interface. Online check-in opens 24 hours before and closes 4 hours prior to departure.

Fiji Airways' Acting CEO David Bowden commented, "We recognize our customers' needs for seamless and convenient travel options and are undertaking various steps to enhance their experience. The online check-in service will offer customers the flexibility and comfort of checking-in from their home or office, saving them time and enabling them to avoid airport queues."

After completing online check-in, customers can print a boarding pass then only need to present themselves at the Express Bag Drop Counter to drop their checked-in luggage. The Bag Drop Counter will have service staff available to assist.

Customers checking-in online and traveling with cabin baggage will be able to have the weight and dimensions of their bag verified at the Express Bag Drop counter prior to clearing security and immigration. Groups traveling together can also check-in through this online feature.

Meanwhile, in another service enhancement, Fiji Airways customers are now also able to purchase seats with extra legroom on selected international flights at the airport. This allows them to guarantee a coveted exit row or bulkhead seat, which will cost $59USD on short and medium haul flights [2] and $99USD for long haul flights [3].

Customers who have already checked-in online and would like to purchase an economy seat with extra legroom can do so at the Service Desk Counter.

1 - Refers to International flights operated as prime Fiji Airways destinations. Outbound from Nadi to U.S, New Zealand, Australia, Hong Kong and Pacific Islands. Inbound to Nadi from the U.S, New Zealand, Australia and Hong Kong.

2 - Extra legroom available on short and medium haul flights from Nadi, Suva, Auckland, Melbourne, Sydney and Brisbane.

3 - Extra legroom available on long haul flights are to/from Los Angeles and Hong Kong.

Fiji Airways

Founded in 1951, Fiji Airways Group comprises of Fiji Airways, Fiji's National Airline and its subsidiaries: Fiji Link, its domestic and regional carrier, Pacific Call Comm Ltd, and a 38.75% stake in the Sofitel Fiji Resort & Spa on Denarau Island, Nadi. Fiji Airways aims to be the leading global boutique airline, and has a fleet of brand new wide body A330s and refreshed B737 aircrafts. Fiji Link has a fleet of ATR 72, ATR42 and DHC-6 Twin Otter aircraft. From its hub at Nadi International Airport, Fiji Airways and Fiji Link serve 48 destinations in 12 countries (including code-share). Destinations include Australia, New Zealand, USA, Hong Kong, Samoa, Tonga, Tuvalu, Kiribati, Vanuatu and Solomon Islands. The Fiji Airways Group brings in 64 percent of all visitors who fly to Fiji, employs over 1000 employees, earn revenues of over FJD$769 million ($372m USD$), and directly contribute a significant portion of the country's Gross Domestic Product (GDP). Fiji Airways rebranded from Air Pacific in June 2013.