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Airlines & Airports

 January 08, 2004
Northwest To Fly Portland -- Tokyo Nonstop

 Northwest Airlines will offer daily nonstop service between Portland, Ore. and Tokyo, beginning June 10, 2004. The new service will make Portland the airline's eighth U.S.-Japan gateway and fourth West coast destination from Tokyo, more than what's offered by any other airline on both counts, as well as the first new Tokyo gateway that the airline has launched in almost five years. "Northwest is excited by the opportunity to bring our 56 years of trans-Pacific experience, unrivaled Asia/Pacific network, and customer comforts and services to the Portland-Tokyo market," said Richard Anderson, chief executive officer of Northwest Airlines. "Travelers to and from Oregon will now have the convenience of nonstop flights from our Satellite 2 facilities at Narita Airport near Tokyo, and single connections between Portland and 12 cities in our Asia/Pacific network."

From Northwest's Tokyo hub, Portland travelers will be able to make single connections to the airline's Asia/Pacific network which includes Bangkok, Thailand; Beijing; Busan, South Korea; Guam; Hong Kong; Manila, Philippines; Nagoya, Japan; Saipan, Mariana Islands; Seoul, South Korea; Shanghai, People's Republic of China; Singapore and Taipei, Taiwan.

"Leaders in business, government and at the Port of Portland made it clear to Northwest that the community would value and support nonstop service to Tokyo," said Phil Haan, executive vice president of international, sales and information services. "We view today's announcement as the beginning of what we hope will be a mutually beneficial partnership to make Portland-Tokyo service a success for business and leisure travelers, the community and Northwest."

U.S. Sen. Ron Wyden (D-Ore.), a member of the Senate Aviation Subcommittee and the full Senate Commerce, Science and Transportation Committee, said, "The Tokyo service will create new opportunities for increased links between Oregon and Asia, with the potential to benefit businesses in both Japan and Oregon." He added, "I commend and thank Northwest Airlines for its decision to recognize the resurgence of Portland as an international destination."

Northwest's new flights are timed to allow convenient connections in Portland to and from nearly 30 U.S. destinations served by Northwest and its marketing partner airlines, including Alaska Airlines, Horizon Air, Continental Airlines and Delta Air Lines.

"Oregon will benefit tremendously from this new service," said U.S. Sen. Gordon Smith (R-Ore.). "From tourism to high tech, our economy is closely intertwined with the availability of direct contact with Asia, and this will help bring desperately needed jobs to Oregon."

Flight 5 will depart Portland International Airport at 1:50 p.m. PST and arrive at Tokyo's Narita Airport the following day at 4:30 p.m. Flight 6 will depart Tokyo at 3:10 p.m. and return to Portland at 8:15 a.m. PST the same day.

Initially, the flight will be operated with a DC10-30 aircraft, with 26 seats in Northwest's World Business Class and 247 seats in coach class.

In the fourth quarter of 2004, the flight is planned to transition to Northwest's new long-range Airbus A330-200 aircraft, with 32 seats in World Business Class and 211 seats in coach class. Northwest will begin taking delivery of the first of 10 new A330-200s it has ordered in mid-2004.

The A330-200 will be equipped with Northwest's new lie-flat World Business Class seat that allows passengers to recline to 176 degrees, offering more degrees of recline than what is available on any other U.S. airline and many international carriers. Northwest's new World Business Class seat offers passengers a virtually infinite number of adjustments so that the seat is able to conform to the position that is most comfortable for the individual passenger.

The A330-200 will also be equipped with Northwest's new, fully interactive in-flight entertainment system, offering both World Business Class and coach customers a wide variety of music, movies, short subject programs, games, shopping, and in-flight information, all "on demand." The new system permits customers the freedom and flexibility to start, pause, or stop any of these options at any time. World Business Class seats on Northwest's A330 have a 10.4 inch video screen, which is 50 percent larger than the screens found in business class seats on other U.S. airlines and many international airlines. Coach seats have an individual 6.5 inch screen.

Special Introductory Fare, Ticket Change Policy Offered

In celebration of Northwest's new Portland-Tokyo nonstop service, the airline is offering a special introductory fare of $319 each way from Portland to Tokyo or Nagoya, Japan. Northwest is also offering introductory fares from Portland to Beijing, Busan, Hong Kong, Seoul, Shanghai, Singapore or Taipei for $379 each way, Bangkok for $404 each way and Manila for $494 each way.

Introductory fares are also being offered from other Pacific Northwest cities such as Bend/Redmond, Eugene and Klamath Falls, Ore., as well as Spokane, Wash., at slightly higher fares.

Example fares are each way, per passenger, based on a roundtrip purchase in coach class. Fares shown do not include a federal excise tax of $3.10 per segment flown that will be imposed on each flight segment. A segment is defined as a takeoff and a landing. Passenger Facility Charges (PFCs) of up to $18 roundtrip, departure/arrival and customs and immigrations fees of up to $80 USD apply. September 11 security fees of up to $10 roundtrip per person may apply and additional terms and conditions apply. For a complete list of terms and conditions, see below.

Customers currently holding tickets for travel June 10, 2004 and beyond on connecting itineraries from Portland or other Pacific Northwest cities to Japan and Asia will be able to change to Northwest's new Portland-Tokyo nonstop service without paying an administrative change fee, provided changes are made by April 30, 2004.

Self-Service Check-In Available, New Worldclub Opens

In support of its new Portland-Tokyo nonstop service, Northwest will open a new WorldClub airport lounge at Portland International Airport. The new 6,000 square foot club will open during the second half of 2004, and will be located on the mezzanine level near gate D8.

Every WorldClub location is designed to maximize a traveler's comfort and productivity. WorldClubs offer a quiet place to relax during journeys, friendly, personalized assistance with travel arrangements, complimentary snacks and beverages and productivity-enhancing business tools, including private work stations, seats with integral data and power ports, computers, printers and self-service fax machines in most locations.

Travelers flying Northwest's new Portland-Tokyo nonstops will also be able to utilize the most developed self-service check-in program in the airline industry. Northwest offers both its international and domestic customers the option of checking-in, obtaining a boarding pass, and performing many other functions over the Internet at nwa.com or through one of the airline's 780 airport self-service check-in kiosks in 187 airports, more than any other airline in the world. At Portland International Airport, customers wishing to take advantage of the speed, convenience, and control of self-service check-in can use nwa.com to obtain their boarding pass, or visit one of five kiosks in the airport lobby.

Portland -- Tokyo Service Currently Offered Through Seattle

Today Northwest provides service from Portland to Tokyo through the Seattle hub of its alliance partners, Alaska Airlines and Horizon Air. Portland travelers fly to Seattle on flights operated by Horizon Air, and then connect to Northwest's daily Seattle -- Tokyo nonstop flight.

Northwest's marketing partnerships with Alaska Airlines, Horizon Air, Continental Airlines and Delta Air Lines connect Northwest flights out of Portland with the partner airlines' extensive schedules throughout the United States. In addition, Alaska Airlines, Horizon Air, Continental Airlines and Delta Air Lines customers can earn and redeem frequent flyer miles on Northwest flights, and members of Northwest's WorldPerks frequent flyer program can earn and redeem mileage on partner-operated flights. The partnerships also provide members of each carrier's airport lounge programs, such as Northwest's WorldClubs, with reciprocal access.

Northwest currently offers four daily domestic nonstop flights from Portland International Airport to its Minneapolis/St. Paul hub..