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 February 12, 2014
SriLankan Airlines Sets Sights On Growth With New Technology From Amadeus

 Amadeus and SriLankan Airlines, the national carrier of Sri Lanka, today celebrate the airline's successful migration to the Amadeus Altéa Suite. Together with sister airline Mihin Lanka, Sri Lankan Airlines becomes the first airline group in the Indian subcontinent to adopt Amadeus's passenger service system.

The first phase of SriLankan Airline's migration, covering the airline's mission-critical reservations, inventory and ticketing was completed in December 2013. The final stage of implementation to the Altéa departure control system is planned for completion by mid-2014.

Completed in less than 12 months, the migration is one of the fastest and smoothest to date for Amadeus, with over 250,000 Passenger Name Records (PNRs) and 960,000 eTickets migrated onto the Amadeus system.

Kapila Chandrasena, Chief Executive Officer, SriLankan Airlines said, "The Amadeus Altéa implementation is a critical achievement for us and we are pleased with how it has been carried out. The synergy and collaboration between the SriLankan Airlines' and Amadeus teams delivered a truly seamless transition."

"With our upcoming entry to the oneworld global alliance and our continued investment in new aircraft and expansion of our network, having trusted and reliable technology is key for our future success," added Chandrasena.

Amadeus is currently the leading IT provider for the oneworld alliance members, with more than half of the members of oneworld adopting the Amadeus Altéa suite. Amadeus's technology will ensure that SriLankan Airlines is fully compliant and prepared for its entry into oneworld, which is scheduled to take place in the first half of 2014.

SriLankan Airlines' also acquired Amadeus Market Information (MIDT), from the Amadeus Travel Intelligence portfolio. MIDT provides the airline with detailed reservation data on air bookings on Amadeus globally. SriLankan Airlines can conduct extensive analysis to ensure their route plan is aligned with market demand, to drive revenue growth. SriLankan Airlines can also use MIDT to review how to best connect routes and schedules with their soon-to-be oneworld alliance partners.

Chandrasena added, "As we get closer to our induction into the oneworld alliance, it is critical that we base our network planning and marketing decisions on comprehensive, reliable data. We could not have chosen a better partner to enable our transformation and help us stay competitive with other world-class airlines in the region."

Hazem Hussein, Executive Vice President, Airline Commercial, Amadeus Asia Pacific said, "SriLankan Airlines is an ambitious carrier and we are proud to be its chosen technology partner. The booming Asian travel sector presents many opportunities for airlines in the region, but also a number of challenges, as travellers become increasingly discerning and demanding. We share SriLankan Airlines' commitment to put the passenger first, and look forward to working closely with them to deliver technology solutions that meet their needs today and for the future."


SriLankan Airlines

SriLankan Airlines, the National Airline of Sri Lanka, is an award winning carrier with a firm reputation as a global leader in service, comfort, safety, reliability, and punctuality. Launched in 1979, SriLankan is currently expanding and further diversifying its wide range of products and services in order to drive the country's ongoing boom in tourism and economic development.

The airline's hubs are located at Bandaranaike International Airport in Colombo and Mattala Rajapaksa International Airport, Hambantota providing convenient connections to its global route network of 74 destinations in 37 countries in Europe, the Middle East, South Asia, Southeast Asia, the Far East, North America, Australia and Africa.