|September 09, 2013|
FCm Travel Solutions Singapore Appoints National Account Management Leader
|FCm Travel Solutions Singapore has appointed Sarah-Jane Tempest as its new National Account Management Leader.|
Sarah-Jane has more than 25 years of combined experience in corporate travel, business leadership, project and program management, financial management and change management across multiple regions.
Prior to joining FCm Singapore, Sarah-Jane held the role of Regional Director of Global Relationship Management at American Express Business Travel, where she managed all aspects of client acquisition in APAC.
Sarah-Jane has extensive experience in providing travel management consultancy to global firms across a diverse range of industries. She has a proven record in leading and developing travel program and project management.
In her new role, Sarah-Jane will be the driving force behind strengthening client relations to ensure account retention, as well as growing new business within existing client portfolios.
"This is a newly created role for FCm Singapore, which enables me to start from the ground up." Sarah-Jane said. "I will be looking at a long-term plan to drive productivity and efficiency for the account management team, which will ultimately deliver more personal support for our clients as well as greater savings and return on investment."
"Our aim is to build closer working relationships with clients at multifunctional levels -- from the travel booker, through the accounts department, right up to the CEO and board level, in order to demonstrate our service levels and ensure high levels of customer satisfaction and loyalty."
"The market in Singapore continues to strengthen for business travel and our mission is to save companies time and money. Here at FCm Singapore we are determined to prove to our customers that they will reap savings by working with us within a managed travel program."
FCm Singapore's General Manager, Mark Ten, said "We are delighted to have Sarah-Jane come on-board. Her vast experience and knowledge in travel and program management will play an instrumental part to FCm Singapore's growth and development strategy."