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Technology

 May 01, 2000
Kinko's Selects IBM For Industry Leading "Print-On-Demand" Solution

 Kinko's, Inc., 'clicks and bricks' provider of printing and document solutions, has selected an IBM print-on-demand solution that will further enhance the quality of the output businesses receive from complex jobs submitted over the Internet or through Kinko's network of more than 1,000 locations.

The five-year agreement calls for the installation of IBM's new Infoprint 2000 digital printing systems in a number of Kinko's stores and corporate printing and finishing centers nationwide. IBM also will provide 24-hour support, service and supplies.

In addition, IBM and Kinko's will collaborate on e-business and output solutions for IBM's leading corporate customers, utilizing Kinko's as a primary printing outsourcing provider.

Today's agreement extends to the corporate marketplace an e-business strategy Kinko's announced earlier this year. At that time the company launched kinkos.com and an alliance with America Online to deliver tailored, Internet-based document solutions to individual consumers and small businesses.

IBM's Infoprint 2000 solution will further enhance Kinko's ability to print a wide range of digitally downloaded documentation, from user manuals to company handbooks, using various paper stocks and finishing options. IBM's Web-linked Infoprint 2000 equipment -- which can generate 110 pages a minute - delivers speed and reduces operating costs by minimizing human intervention and facilitating round-the-clock production runs.

"We're confident this partnership will strengthen our suite of e-business offerings for corporate customers," said Joe Hardin, chief executive officer of Kinko's, Inc. "IBM's expertise in e-business solutions, coupled with its excellent hardware, service and support, will be instrumental in helping Kinko's build the premier 'clicks and bricks' printing and document resource."

Bill McCracken, general manager of IBM Printing Systems, IBM Corp., called Kinko's e-business solution "an extremely compelling offering delivering unprecedented speed, convenience and control."

"Individual consumers and businesses of all sizes are realizing the value of 'click-and-submit' as opposed to the old 'drive-and-drop' method of conducting these sorts of transactions," said McCracken. "We're marrying e-business and the most advanced output management technologies, giving people the power to access their own professional print center directly from their desktop 24 hours a day, 7 days a week."