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Travel Management

 August 05, 2013
International SOS and Control Risks Unveil State-Of-The-Art Features For TravelTracker 6

 International SOS and Control Risks have today unveiled the world's most advanced online travel security tool, helping employers keep their people out of danger when travelling overseas.

A fully redesigned TravelTracker 6 enables clients to quickly identify the location of their employees and communicate with them in their time of need, wherever they are in the world. Its advanced features are a gateway to the services of International SOS and Control Risks -- working together to offer the world's most comprehensive medical and travel security solutions.

The upgrade includes enhanced and interactive visualisation, with improved search and navigation features. The system has been tested by around 100 clients over the past year and is integrated with the International SOS Assistance App for mobile devices. A "check-in" button will be offered which will allow travellers to notify their office that they have arrived safely.

Other key features:

- New and detailed traveller "profiles" overlayed graphically on a map provide more certainty and peace of mind in knowing who is where and if they need assistance.

- Interactive maps display the location of a medical or travel security event, helping businesses quickly track where travellers and employees are at all times.

- Fast and in-depth searches using personal, geographical, and trip data.

- Instant notifications between employers and those on the ground - 24/7 - allowing companies and employees to benefit from more informed decisions.

Simon Chin, General Manager at International SOS Malaysia said: "As global business opportunities evolve and shift to different parts of the world, risks also increase for employees and expatriates living, working, and travelling abroad.

A decade ago, we brought the first travel tracking tool to market and have continued to refine the technology based on our innovations as well as customer feedback. With organisations sending people to more risky destinations, the need for clients to know their employees' locations and itineraries is more important than ever.

The right information is essential to making sound decisions, especially situations that need to be addressed quickly or in the event of a crisis. Every year, we provide our clients with the ability to track their 2.4m unique international travellers. TravelTracker 6 gives travellers, expatriates and managers all the support they need to conduct business safely and securely in any part of the world."


Traveltracker was pioneered by International SOS in the wake of the attacks of September 11, 2001. It was the first online tool to allow clients to identify the location of their employees quickly and reliably, while sending health and safety travel alerts based on their location.

TravelTracker 6 is designed to handle stressful events such as illness, accidents, political unrest, natural disasters and more. It provides clients with the ability to quickly pinpoint employees globally and contact them for status updates or to determine if immediate assistance is required - via email or SMS.

46% of global organisations use a travel tracking system to protect employees, according to the 2011 Duty of Care and Travel Risk Management Global Benchmarking Study. 628 global organisations were surveyed.

International SOS

Established in 1996, International SOS in Malaysia specializes in delivering emergency assistance for Malaysians traveling domestically and abroad as well as for foreigners who are visiting Malaysia. Over the years, we have developed a network of accredited medical providers in Malaysia to ensure that our members can always receive prompt medical care. Our assistance centre in Kuala Lumpur is available 24/7 and is supported by multilingual staff.

International SOS is the world's leading medical and travel security services company. We care for clients across the globe, from more than 700 locations in 76 countries. Our expertise is unique: More than 10,000 employees are led by 1,200 physicians and 200 security specialists. Teams work night and day to protect our members.

We have pioneered a range of preventative programmes and offer an unparalleled response to emergencies. We are passionate about helping clients put 'Duty of Care' into practice. With us multinational corporate clients, governments and NGOs can mitigate risks for their people working remotely or overseas.