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Travel Management

 January 29, 2014
FCm and Corporate Traveller Clients Check-In For Free Extras With New SmartSTAY Hotel Programme

 Flight Centre Travel Group (FCTG) has launched an innovative new global added-value hotel programme exclusively for clients of its business travel divisions FCm Travel Solutions and Corporate Traveller.

Called SmartSTAY the programme offers access to generous year-round free extras such as room upgrades, wi-fi, late check-out or early check-in, breakfast, car parking, use of hotel meeting spaces, laundry services and local restaurant discounts.

There are no additional costs associated with SmartSTAY rates for FCm or Corporate Traveller customers; nor are there any upfront fees for hotels to join.

Over 130 hotels worldwide are already participating in the programme, ranging from three to five star properties. Further hotels are being added every month.

SmartSTAY also comes with its own mobile app which provides travellers with an online directory of every participating hotel in the programme. Special features include images of the properties, hotel descriptions, embedded Google maps and a list of free inclusions clients receive by booking a SmartSTAY rate. The app requires iOS 6.0 or later and is available for iPhone, iPad and iPod Touch. Alternative platforms require Android 2.1 or later versions.

Steve Norris, corporate managing director for Flight Centre in the UK, said SmartSTAY was an exciting initiative for FCm and Corporate Traveller customers, as well as the hotel industry.

'This programme is very unique to our business and will deliver a new level of value and return to our business travellers,' Steve Norris said. "Our corporate clients are increasingly looking to secure greater value for the money they spend on accommodation and this style of programme offers valuable extras that are in demand specifically from the corporate travel market.

"The value added features of SmartSTAY like the free wi-fi, breakfast or use of a hotel's conference rooms, can add up to substantial savings for FCm or Corporate Traveller clients. And companies also benefit from increased visibility of their spend as all bookings can be tracked as part of our management information reporting services.

"No other travel management company in the market is offering year-round hotel inclusions like this; where there are no extra costs, no memberships and no complicated terms and conditions," he said.

"This programme offers exactly what the name implies, a 'SmartSTAY' - in that there are smarter benefits on offer, smarter services available to guests and a smarter all-round value from your hotel rates."

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