|March 12, 2015|
Economy Car Hire Rated Top Car Hire Broker By Which? For The Third Year Running
|Economy Car Hire has scored a hat trick from Which? topping the table of car-hire brokers for the third consecutive year.|
Which? examined 2,747 member experiences of hiring a car in the 12 months to November 2014 to create tables showing the best and worst car-hire companies and brokers.
Brokers were rated both on the clarity of the final rental price, and overall satisfaction with the car-hire company that supplied the car, including customer service, fuel policy and value for money.
Research by the consumer association found that Economy Car Hire's rental pricing "is clear and members are generally satisfied with the car-hire experience."
Economy Car Hire received a maximum of five stars for the clarity of the final rental price, four stars for car hire satisfaction, and an overall customer satisfaction score of 85%.
Rory Sexton, Managing Director of Economy Car Hire, said; "We are delighted that Economy Car Hire has once again been rated the best car hire broker by Which? Car hire can be far from simple, with many companies providing a confusing array of choices and optional extras. It is therefore vital that information is presented clearly to consumers at the point of purchase, to avoid any nasty surprises later on. We pride ourselves on being clear and up-front on pricing, so you know exactly how much you have to pay, and what you're getting for your money."