|September 20, 2004|
carrentals.co.uk Confirms With SMS
|Online car hire specialist carrentals.co.uk has launched a new SMS confirmation service for all online car rental bookings. Designed to make booking car hire even easier, the new service is already |
proving popular. In the first two months of operation over 70% of customers chose confirmation by SMS to their mobile phone.
Doug Scott, managing director of carrentals.co.uk, said: "With everyone now juggling busier lives, travellers want fast confirmation of their booking wherever they are. The introduction of the SMS service is a further step in carrentals.co.uk customer service, and the response has been very positive,
with between 70 - 80% of customers now opting for SMS confirmation.
carrentals.co.uk offers discounted prices from major companies including Hertz, Alamo and Europcar, in over 4,000 locations around the world. The website also features over 3,000 links to useful tourism information sites, plus over 2,700 pages of travel information in a mini-guide format.
Recent research from "HITWISE", the Internet research and analysis specialist, has already listed carrentals.co.uk as the seventh most visited car rental website in the UK. In addition, the report places carrentals in the top 75 most visited travel and transport sites in the UK, ahead of established companies such as Alamo Rent-a-car, Lufthansa, United Airlines and Brittany Ferries.
Scott added: "carrentals is continually looking at new technology to enhance the booking experience, with other options such as airport parking, hotels and lounges now available online from the carrentals site. Customer feedback is the key, and the response we've seen to the introduction of SMS underlines our commitment to the on-going development of new services and booking options."