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Travel Management

 February 24, 2016
Capita Travel and Events Puts Travellers First With New Programme

 Capita Travel and Events announces the launch of 'Traveller First', a unique programme encompassing added value benefits, destination knowledge and traveller security. Traveller First aims to reduce the stress employees can experience when they're away from home, no matter how frequently they travel.

As a result of Capita Travel and Events' supplier relationships and buying power, Traveller First gives travellers exclusive access to a range of benefits to improve their experiences. Benefits include items such as room upgrades and fitness classes in hotels, rail station lounge access, free Wi-Fi, parking and priority check-in for air and rail and employers receive information to quantify the related savings.

Traveller First gives travellers access to the information they need to help take pressure off them when preparing for a trip and whilst on the move. Detailed itinerary access via Capita Travel and Events' mobile app, pre-travel destination and etiquette guides and live travel disruption alerts ensure travellers are informed at every stage of their journey. Enhanced security measures, including discreet room number allocation at check-in, are provided by Traveller First hotel partners which have committed to helping travellers feel safe and secure while away from home.

Trevor Elswood, chief commercial officer at Capita Travel and Events, said: "Awareness of 'traveller friction', the negative impacts of business travel on travellers work and personal lives, has been on the rise over the last few years. We're seeing more customers taking steps to tackle that and Traveller First gives travellers destination and trip knowledge, helps them feel safe and secure and provides easy access to perks that make travelling less of a burden. With improved duty of care, reduced trip expenses and recognisable value, organisations will see increases in policy compliance and visibility of travel activity and spend."

Capita Travel and Events

Capita Travel and Events brings together the leading specialists in business travel, accommodation, meetings and events, to create one powerfully unique business. An established business travel portfolio, incorporating Capita Business Travel, BSI, Expotel and Venues Event Management, allows customers to benefit from a new multi-specialist offer without compromise.

Whether customers choose one specialist service, all of them or a combination, Capita Travel and Events provide trusted and proven expertise through one coherent solution.

With an annual customer turnover in excess of over £500m, the combined business employs 900 people across 7 UK sites and provides services for organisations including Santander, EE, Pinsent Masons LLP, Royal Mail Group and E.ON.


Part of Capita plc

Capita is a leading UK provider of technology-enabled customer and business process services and integrated professional support services. With 74,000 people at over 400 sites, including 80 business centres across the UK, Europe, India and South Africa, Capita uses its expertise, infrastructure and scale benefits to transform its clients' services, driving down costs and adding value. Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent of the FTSE 100 with 2014 revenue of £4.4 billion.